Privacy Policy

Effective Date: August 1, 2025

This Privacy Policy explains how DELBIX Company LLC (“Start Garage Door”, “we”, “our”, or “us”) collects, uses, protects, and shares your personal information when you visit our website, contact us, or use our services. It also explains your privacy rights and how you can control your information.

1. Information We Collect

Information you provide directly:

  • Full name;
  • Email address;
  • Phone number;
  • Service address or property location;
  • Details related to your service request or inquiry (garage door services, repairs, installations, epoxy flooring).

Information collected automatically:

  • IP address;
  • Browser type and device information;
  • Website usage data (via cookies or analytics tools such as Google Analytics).

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide consulting information;
  • Schedule consultations and provide service updates;
  • Send confirmations, reminders, and notifications;
  • Improve our services and customer experience;
  • Send marketing or promotional communications (only with your consent).

3. SMS and Email Communications

If you provide your phone number or email address, we may send:

  • Service-related notifications (appointments, updates, confirmations);
  • Marketing or informational messages (only with your express consent).

You may opt out at any time by replying STOP to SMS messages or clicking Unsubscribe in emails.

For assistance, you may reply HELP or contact us directly. Message frequency may vary. Message and data rates may apply.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

  • Authorized team members or contractors;
  • Trusted service providers (hosting, CRM, communication platforms, analytics) under confidentiality agreements;
  • Government authorities, if required by law.

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from minors.

7. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you;
  • Request correction or deletion of your data;
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information below.

8. Illinois Data Breach Notification

In accordance with the Illinois Personal Information Protection Act (815 ILCS 530/), if we experience a data breach involving personal data of Illinois residents, we will notify affected individuals in a timely manner as required by law.

9. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website or services constitutes acceptance of the revised policy.

10. Contact Information

DELBIX Company LLC
DBA: Start Garage Door
Address: 714 E Algonquin Road, Arlington Heights, IL 60005
Email: sgd.illinois@gmail.com
Phone: +1 (224) 833-0865
Website: startgaragedoor.com

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